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Account & Security

The Account screen is where you manage your own login: your display name, your password, and two-factor authentication. Reach it from the account control in the top bar.

ARROW Decrypt Account and Security screen with profile, password, and two-factor ARROW Decrypt Account and Security screen with profile, password, and two-factor

Manage your profile, password, and two-factor authentication

ARROW Decrypt Account and Security screen with profile, password, and two-factor ARROW Decrypt Account and Security screen with profile, password, and two-factor

Your email and role are shown for reference and are set by your administrator. You can change your Display name and click Save profile.

To change your password, enter your current password, then your new password and a confirmation. Passwords must be at least 8 characters and the two entries must match. Click Change password to apply it.

Two-factor authentication protects your account with a one-time code from an authenticator app on top of your password.

To turn it on:

  1. Click Set up authenticator.
  2. Scan the QR code with an app such as Google Authenticator, 1Password, or Authy, or enter the secret key by hand.
  3. Enter the 6-digit code and click Verify & enable.
  4. Save the backup codes you are shown. Each works once if you lose your device, and they are not displayed again. Use Copy codes to grab them, then click Done.

If two-factor is already on, you can turn it off with Disable two-factor, unless your administrator requires it for your account, in which case the screen tells you it cannot be disabled.

Important Backup codes are shown only once, right after you enable two-factor. Store them somewhere safe. If you lose your device and your codes, ask an administrator to reset your two-factor.